Recent News

Ask a Question

Do Small Business Employers Get Special Treatment in the FWC?

Do-Small-Business-Employers-Get- Special-Treatment-in-the-FWC?
Small Business Employers Get Special Treatment in the Fair work Australia system?

Many small business owners may not have specialist human resources staff to give them advice before they dismiss an employee. Consequently, a “Small Business Fair Dismissal Code” was declared by the Minister for Education, Employment and Workplace Relations. This is to avoid red tape and reduce cost for small businesses to follow when dismissing an employee so ensure dismissals are fair. However, is the Small Business Fair Dismissal Code providing special treatment and excuses for small businesses by holding them to a lower standard? Should all businesses be held to the same reasonable standard despite the size of the organisation? Do Small Business Employers Get Special Treatment in the FWC?, lets answer the questions, read on!

Is the Small Business Dismissal Code Wrong?

There’s an argument in industrial relations academic circles that the dismissal code is the wrong way around. That larger business in the main, behave themselves, try and pay the proper award wages. They are brought to account becasue of their higher profile. They pay employees on time and dismiss employees with a process be it by varying degrees. some smaller businesses engage in gross misconduct of paying cash in hand. They pay flat hourly rates in contravention of the award system. Also pay employees inconstantly.

Some if they can try and get out of paying notice, long service leave is by small business. Its large employers that are more efficient, invest more monies in human capital. They have to be seen to be doing the right thing. This is for their shareholders and to attract the right talent. Nobody wants to work for a dodgy company. (Beit a lot have been caught for underpaying employees)

I do feel sorry from time to time the effects, cost and trauma, say a small business of 2-4 employees does go through. But we cannot decide a employees employment and human rights on how many employees a company has.

Do-Small-Business-Employers-Get- Special-Treatment-in-the-FWC?
Small business is entitled to a fair go, but at what cost to the employees?

The Small Business Fair Dismissal Code is essentially a checklist

The Small Business Fair Dismissal Code is essentially a checklist. This provides small business owners a framework to follow during the dismissal process of an employee to ensure the dismissal is fair. A business is a small business employer if it employs fewer than 15 employees at the time of the dismissal of the employee. This head count includes all permanent full-time, part-time and casuals, who are employed on a regular and systematic basis.

Section 385 of the Fair Work Act 2009.

Under s 385 of the Fair Work Act 2009 (Cth) (the FW Act). A person has been unfairly dismissed if the Fair Work Commission is satisfied that the dismissal was not consistent with the Small Business Fair Dismissal Code. Thus, a small business employer will be required to provide evidence of compliance with the Small Business Fair Dismissal Code. If the employee makes a claim for unfair dismissal to the Fair Work Commission.

A small business employer is not bound to follow the Small Business Fair Dismissal Code when dismissing an employee. If the employee in question has been employed for less than 12 months. Generally, there are two situations which arise where the Small Business Fair Dismissal Code is relevant: summary dismissal (that is, termination without notice) and ordinary dismissal with notice.

Potential Lack of Justice for Small Business Employees

The reasoning behind the introduction of the Small Business Fair Dismissal Code and in turn Do Small Business Employers Get Special Treatment in the FWC?, was to reduce the burden placed on small businesses and to accommodate their lack of expertise in workplace relations matters. Although the Fair Work Commission acknowledges that small businesses are not exempt from dismissing their employees in an unfair way, they are already receiving special treatment in other ways. For instance, small businesses are not required to pay redundancy to their employees. In addition, employees are required to be employed for at least 12 months before they are protected from unfair dismissal, as opposed to 6 months for larger businesses.

Although an employee can make an application under the General Protections provisions in Part 3-1 of the FW Act. This is usually not the most cost effective litigation employees can pursue. Commencing any sort of litigation or court action can be an expensive ordeal and in the event of a dismissal. If an employee pursues a General Protections claim and no resolution is reached in the Fair Work Commission, the employee may be facing tens of thousands of dollars in legal fees. This is because are then required to lodge their claim in the Federal Court or the Federal Circuit Court. In contrast, the unfair dismissal regime in the Fair Work Commission is a relatively cost-friendly process.

If you are seeking advice or representation, many firms or companies will offer their services on a no-win, no-fee basis. Or for a reasonable fixed fee. This allows greater access to justice for more people. Without fear that a great deal of money will need to be spent before a desirable outcome is achieved.

General protections are not consolation prize

Despite less jurisdictional criteria for a General Protections claim, lodging this application is not a consolation prize for when you are ineligible to lodge an unfair dismissal claim. This means that just because you may be unable to lodge an unfair dismissal due to not meeting the requirements, you cannot automatically lodge a General Protections claim. These two claims have very different arguments and cover different aspects of the FW Act.

Another downside to the Small Business Fair Dismissal Code is that it is not located in the FW Act or the Fair Work Regulations. The legal status of the Code is governed by a ministerial declaration pursuant to section 388(1) of the FW Act. Therefore, the content of the Code can be changed at any time without a need to amend legislation through the parliamentary process.

Do-Small-Business-Employers-Get- Special-Treatment-in-the-FWC?
Do Small Business Employers Get Special Treatment in the FWC? Small business can be more personal than large business, and more fun, but the dismissal can be more devastating and more unfair

Small Business Fair Dismissal Code Only Deals with Termination for Cause

There are two types of dismissal dealt with by the Code. The first relates to summary dismissal of an employee based on ‘serious misconduct’ where the concept of reasonableness is central. The second concerns dismissal based on the employee’s conduct or capacity to perform their job.

Summary Dismissal

Summary dismissal is when an employee terminates an employee’s employment without providing notice. The Small Business Fair Dismissal Code deems it to be fair to dismiss an employee without notice or warning. This if the employer believes, on reasonable grounds, that the employee’s conduct is sufficiently serious to justify termination. Such conduct may include:

  • theft;
  • fraud;
  • violence; and/or
  • serious breaches of occupational health and safety procedures.

The FW Act does not require the employer to prove that the alleged conduct occurred. The employer may be required to provide evidence to prove that they held the belief. The employer must only establish that they had reasonable grounds to hold the belief. Such evidence may include inquiries or investigations that the employer undertook which may have resulted in the establishment of the belief.

The threshold requirements before a dismissal of this kind is deemed fair is decidedly lower under the Code than would normally be applied under the general unfair dismissal regime. It has even been described as presenting ‘a low bar for employers to hurdle.’[2] The Code achieves this by replacing the traditional factors relating to substantial and procedural fairness in dismissal with what appears to be a loosely articulated and undefined reasonableness requirement.

Ordinary Dismissal with Notice and Procedural Matters

In all other dismissal cases, such as dismissal for poor performance, the employer must provide the employee with notice or warning that they may be dismissed. The reason for the notice must be both valid and based on the employees conduct and/or capacity to their job. The Small Business Fair Dismissal Code states that, unless the employee is dismissed summarily, the employee must be warned that if he/she does not improve then they may be dismissed.

While the Small Business Fair Dismissal Code provides that the warning may be verbal. It is preferable if the warning is reduced to writing and it is prudent to keep copies of any documents in relation to the dismissal. As these documents may be required later on to prove the employer took the right actions to comply with the Small Business Fair Dismissal Code.

The employee then must be given a reasonable time in which to respond to the warning and/or rectify the problem/issue. This step may require the employer providing additional training and/or ensuring that the employee is fully aware of his/her job expectations. After reasonable time has lapsed, and the employer has not been satisfied by the employee’s response and/or progress, the employee may be dismissed. Aforementioned, the employee is not protected from unfair dismissal if the employer can demonstrate compliance with the Small Business Fair Dismissal Code. Do Small Business Employers Get Special Treatment in the FWC? the answer can be yes.

Employee doing her best, her rights have to be protected from dismissal, being bullied, forced to resign, paid on time and their wellbeing be considered as part of the relationship with small business owners

Employer cannot reasonably refuse the employee to have a support person present

In addition, the employer is required to ensure the dismissal procedure is carried out properly. That all documentation has been filled out. In discussions with an employee in circumstances where dismissal is possible, the employer cannot reasonably refuse the employee to have a support person present. However, the other person cannot be a lawyer acting in a professional capacity.

A small business employer will be required to provide evidence of compliance with the Small Business Fair Dismissal Code. This is if the employee makes a claim for unfair dismissal to the Fair Work Commission. Including evidence that a warning has been given (except in cases of summary dismissal). Evidence may include a completed checklist, copies of written warning(s), a statement of termination or signed witness statements.

These requirements are arguably a low bar set for small businesses. In Heather Munckton v Laser Bean Pty Ltd T/A Muzz Buzz,Commissioner Bissett of the Fair Work Commission has acknowledges the vulnerable position of small business in the context of human resource management procedures but maintains that this is not an excuse for not dismissing an employee in a professional manner. Her Honour stated the following:

Despite the Respondent being a small business, I find the approach of Mr Stinean to employee management bewildering. While he accorded his customers respect and had concern for their needs he did not flow this through to his treatment of his staff. That he is a small business owner does not excuse the lack of civility and professionalism with how he communicates with and manages his employees”.

Commissioner Bissett
protect-your-self-against-non-genuine- redundancy
Small business should have policies or at the very least a culture of workplace inclusiveness

Redundancies and Consultation in Small Business

Employees who have been dismissed because of a business downturn or their position is no longer needed cannot bring a claim for unfair dismissal. However, the redundancy needs to be genuine. Refilling the position with a new employee is not a genuine redundancy. The requirements for determining whether a dismissal was a genuine redundancy are contained in section 389 of the FW Act. Nevertheless, a small business is not required to pay out redundancy. In turn this can creates a financial burden on employees who have been dismissed by their small business employers.

No Excuses For Poor Dismissals and small business special treatment

Despite these clear problems with the Small Business Fair Dismissal Code. These comments by Commissioner Bissett reinforce the fact that there is a limit in which the Code will excuse small businesses. Nevertheless, the function of the Small Business Fair Dismissal Code may be redundant due to the overall apparent special treatment for small businesses.

Keep well, we are here to help, call us, we don’t mind, there is no charge, its a toll free number 1800 333 666

Employer’s obligations and emplyee rights

In the dynamic world of small businesses, employees are the lifeblood of these enterprises, contributing their skills and dedication to help fuel growth and success. However, the issue of unfair dismissal can cast a shadow over the employee experience, leaving workers vulnerable and uncertain about their rights. This article sheds light on the plight of employees in small businesses facing unfair dismissal, explores the implications, and discusses measures to protect employee rights.         

Understanding Unfair Dismissal:

Unfair dismissal occurs when an employee is terminated from their job without a valid reason or in a manner that breaches employment laws. In small businesses, where resources and structures may be limited, employees often find themselves at a disadvantage, lacking the protections and safeguards available in larger organizations. This can lead to situations where employees are unfairly dismissed, causing financial hardship, emotional distress, and damaging their professional reputation.

Case Study 1: Jane’s Unjust Dismissal

Jane worked at a small marketing agency for three years and had consistently received positive performance evaluations. However, due to a downturn in business, the company decided to downsize and cut costs. Without any warning or explanation, Jane was informed by her employer that her position was being terminated. She was not provided with a valid reason for her dismissal and felt that she had been unfairly targeted. Jane decided to pursue legal action for unfair dismissal and was successful in proving that her termination was unjustified. The case shed light on the importance of clear and valid reasons for dismissal, highlighting the need for small businesses to adhere to fair employment practices.

Case Study 2: Tom’s Retaliation

Tom, a skilled technician, raised concerns about workplace safety violations at his small manufacturing company. Instead of addressing the issues, his employer retaliated by giving him unfavorable assignments, reducing his work hours, and creating a hostile work environment. Feeling targeted and unsupported, Tom sought legal advice and filed a complaint for unfair dismissal. The case demonstrated the significance of protecting employees who raise legitimate concerns about workplace safety or unethical practices. It emphasized the need for small businesses to create an environment that encourages open communication and safeguards employees from retaliation.

Case Study 3: Sarah’s Discrimination

Sarah, a highly qualified and dedicated employee, was consistently passed over for promotions in favor of less experienced colleagues at her small software development firm. She suspected that her gender was a contributing factor. Despite her excellent performance and qualifications, Sarah felt that she was being unfairly treated and denied opportunities for career advancement. She decided to seek legal assistance and filed a complaint for unfair dismissal based on gender discrimination. The case highlighted the importance of equal opportunities and fair treatment in the workplace, emphasizing the need for small businesses to address any biases or discriminatory practices that can lead to unjust dismissals.

These case studies illustrate real-life situations where employees experienced unfair dismissals in small businesses. They emphasize the significance of upholding fair employment practices, including providing valid reasons for dismissal, protecting employees from retaliation, and ensuring equal opportunities for career advancement. By learning from these cases, small businesses can recognize the potential pitfalls and take proactive measures to prevent unfair dismissals and create a more equitable work environment.

The Impact on Employees:

Unfair dismissal can have far-reaching consequences for employees. Financial instability and job insecurity may result in stress, anxiety, and a loss of confidence. Employees may also face difficulties finding new employment, as the stigma associated with unfair dismissal can create obstacles in their career progression. Additionally, unfair dismissal can erode trust in employers, making it challenging for employees to fully invest themselves in future job opportunities.

Common Unfair Dismissal Practices:

While every situation is unique, several unfair dismissal practices tend to be more prevalent in small businesses. These include:

Lack of Due Process: Small businesses may overlook or bypass essential procedures such as providing clear reasons for dismissal, conducting fair investigations, and offering employees an opportunity to respond to allegations.

Arbitrary Decision-Making: Personal biases or favoritism may influence decisions, with some employees facing dismissal without just cause or based on discriminatory grounds.

Inadequate Documentation: Small businesses may neglect maintaining proper records of performance evaluations, warnings, or disciplinary actions, leaving employees vulnerable to unfair treatment.

Limited Access to Legal Support: Due to financial constraints, employees in small businesses may struggle to afford legal representation, reducing their ability to challenge unfair dismissals effectively.

Protecting Employee Rights:

It is crucial to establish robust mechanisms to protect employee rights in small businesses. Consider the following measures:

Employment Contracts: Clear, comprehensive, and well-drafted employment contracts can outline expectations, job security provisions, and dispute resolution procedures, providing a solid foundation for fair employment practices.

Employee Handbooks: Small businesses should develop and distribute employee handbooks that outline company policies, disciplinary procedures, and avenues for reporting grievances, ensuring transparency and consistency.

Training and Awareness: Regular training sessions can educate both employers and employees on their rights and obligations, promoting fair employment practices and fostering a culture of respect and equality.

Independent Mediation Services: Establishing accessible mediation services or alternative dispute resolution mechanisms can provide an impartial forum for resolving employment-related conflicts, protecting employees’ interests.

Government Support and Regulation: Governments can play a vital role by implementing legislation that specifically addresses unfair dismissal in small businesses, providing avenues for legal recourse and ensuring enforcement of employee rights.


Enhance Awareness and Education: Small businesses should prioritize educating both employers and employees about employment rights, including the regulations and protections related to unfair dismissal. This can be achieved through training programs, workshops, and informative materials that promote a better understanding of employee rights and fair employment practices.

Implement Clear and Consistent Policies: Small businesses should develop and implement clear policies and procedures for disciplinary actions, performance evaluations, and dismissals. These policies should be communicated to all employees and consistently enforced to ensure fairness and transparency in employment decisions.

Establish Grievance Mechanisms: Small businesses should create formal channels for employees to voice their concerns and report unfair treatment. This can include setting up anonymous suggestion boxes, implementing a confidential reporting system, or appointing an impartial HR representative who can address employee grievances promptly and impartially.

Seek Legal Advice and Consultation: Small businesses should consult with legal experts or employment law specialists to ensure compliance with relevant labor laws and regulations. Legal advice can help businesses understand their obligations and rights as employers and reduce the risk of unfair dismissal claims.

Foster a Positive Work Culture: Small businesses should cultivate a positive work culture based on respect, open communication, and employee engagement. By fostering a supportive and inclusive environment, employees are more likely to feel valued and less susceptible to unfair treatment or dismissal.

Encourage Mediation and Dispute Resolution: Small businesses can explore alternative dispute resolution methods, such as mediation or arbitration, to resolve employment-related conflicts. These mechanisms offer a less adversarial approach, allowing parties to find mutually agreeable solutions and avoid costly and time-consuming legal proceedings.

Monitor and Review Employment Practices: Regularly reviewing and assessing employment practices can help small businesses identify areas of improvement and proactively address any potential issues related to unfair dismissal. This can include conducting internal audits, seeking feedback from employees, and seeking external assessments to ensure compliance with best practices.

Stay Updated on Employment Laws: Small businesses should stay informed about changes in employment laws and regulations to ensure compliance. Engaging with professional organizations, industry associations, or legal experts can provide access to up-to-date information and guidance on employment practices, including unfair dismissal.

Strengthen Employment Contracts: Small businesses should ensure that employment contracts clearly outline the terms and conditions of employment, including provisions related to dismissal. Contracts should specify valid grounds for termination and provide a fair and transparent process for addressing performance issues or misconduct. By having well-drafted contracts in place, both employers and employees have a clear understanding of their rights and responsibilities, reducing the likelihood of unfair dismissals.

Implement Fair Dispute Resolution Mechanisms: Small businesses should establish effective mechanisms for resolving disputes and grievances, including those related to dismissal. This can involve creating an internal grievance procedure that allows employees to raise concerns and have them addressed in a timely and impartial manner. Providing employees with access to independent mediation or arbitration services can also help resolve disputes more effectively and avoid costly legal battles.

Offer Training and Education on Employment Rights: Small business owners and managers should invest in training programs that educate employees about their rights, including protections against unfair dismissal. By promoting awareness of employment laws and regulations, employees can better understand their entitlements and feel empowered to assert their rights when faced with unjust treatment. Employers can also benefit from training programs that emphasize fair employment practices and promote a positive work culture.


In small businesses, where employees play a pivotal role in driving success, it is imperative to safeguard their rights and protect them from unfair dismissal. By implementing effective policies, providing clear communication channels, and promoting a fair and inclusive work environment, small businesses can create a culture where employees feel valued, secure, and empowered. Together, employers, employees, and policymakers can strive towards creating a business landscape that upholds the principles of fairness and equality, nurturing a thriving and sustainable economy.

Challenges to protect empoloyees rights

In conclusion, the issue of unfair dismissal in small businesses from an employee perspective is a critical concern that needs attention. Throughout this article, we have explored the various aspects of unfair dismissal and its impact on employees in small businesses. From the analysis of the concept of unfair dismissal to examining real-life case studies, it is evident that employees in small businesses often face challenges when it comes to fair treatment and job security.

The findings highlight the need for small businesses to prioritize fair and transparent dismissal practices. It is crucial for employers to establish clear policies and procedures that adhere to employment laws and protect employees’ rights. By implementing effective communication channels, providing performance feedback, and offering avenues for dispute resolution, small businesses can mitigate the risk of unfair dismissal and foster a positive work environment.

Culture of fairness and respect

Additionally, it is imperative for small businesses to cultivate a culture of fairness and respect. This involves promoting equal opportunities, addressing grievances promptly and impartially, and valuing employee contributions. Creating an inclusive work environment where employees feel valued, supported, and heard can help prevent unfair dismissals and contribute to the overall success of the business.

Furthermore, collaboration between small business owners, industry associations, and policymakers is vital to develop supportive frameworks and guidelines that address the challenges specific to small businesses. By working together, stakeholders can ensure that employment laws are effectively enforced, and resources are provided to educate and empower small business owners to navigate dismissal processes responsibly.

Broader societal implications

It is important to recognize that unfair dismissal not only impacts individuals but also has broader societal implications. Unfair dismissals can lead to financial instability, reduced employee morale, and a negative perception of small businesses as employers. By prioritizing fair treatment and adopting proactive measures to prevent unfair dismissal, small businesses can not only protect their employees’ well-being but also enhance their reputation and attract and retain top talent.

In conclusion, addressing the issue of unfair dismissal in small businesses requires a multifaceted approach that encompasses clear policies, a supportive work culture, and collaboration among stakeholders. By taking these steps, small businesses can create an environment where employees feel secure, valued, and motivated, ultimately contributing to their overall success and sustainability in today’s competitive business landscape.

Do Small Business Employers Get Special Treatment in the FWC?

Thank you for reading “Do Small Business Employers Get Special Treatment in the FWC?”, I hope it was informative. We are A Whole New Approach P/L. We are not lawyers, but the leading workplace advisors. AWNA are constantly striving for best practices, we leaders in commentary, research and representation. We are proud of our staff and the outcomes we get for our clients. All matters relating to Fair work Australia (FWC), including workplace investigations, resignations, and bullying, employment rights. Give us a call, advice is free, prompt and to the point. We keep it real. We have a questions and answers page that may be helpful.

Call 1800 333 666, now

Articles similar to Do Small Business Employers Get Special Treatment

How much is my unfair dismissal claim worth, click here

How much is my general protection claim worth, click here

More to explore

Employee Rights

Don’t be bullied by your boss

Boss bullies dismissed worker with ‘intimidatory’ allegations It is not uncommon for some bosses to bully or intimidate casual workers in order to force their


Redundancy consulation it matters

Redundancy consultations: All you need to know A redundancy consultation must generally be performed by an employer when it intends to make an employee redundant.

Unfair Dismissal

3 huge dismissal payouts

Dismissal payouts: 3 examples Unfair dismissal payouts are often awarded to employees who lodge aclaim with the Fair Work Commission. When reinstatement of the employee

Unfair Dismissal

Dismissed based on bad medical advice

When bad medical advice gets you dismissed A worker who was dismissed due to medical advice that claimed he was permanently incapacitated has been reinstated.

    Get In Touch


    Unfair Dismissals Australia is an industry leader. We strictly represent employees regarding issues to do with fair work. We are available 7 days a week.