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Unfair dismissal trust and confidence
Is the trust and confidence to get your job back there is the question. Its a high test at the Fair work Commission. Try and maintain the trust and confidence with your employer and not get dismissed to begin with. (if this can be done. The saying goes it takes two to tango)

Unfair dismissal trust and confidence

Can I be reinstated after a unfair dismissal? Absolutely

Reinstatement is the primary remedy for unfair dismissal under the Fair Work Act 2009 (Cth)

Whilst its the first remedy under the Fair work Act, its very difficult to get your job back. Unfair dismissal trust and confidence is a great topic to discuss. Through a dismissal employees career’s can end, reputations tarnished. If your an older employees there may be the risks you will never work again. Getting your job back can be critical. Fixing a wrong with a right can be so important.

In your unfair dismissal claim the employer may agree, the FWC states it was an unfair dismissal, however the relationship through the dismissal process can be the stumbling point. The Fair work conciliation where both sides are having a go at each other and a possibly of a formal hearing with cross examination. The relationship is usually well and truly on the rocks by then. The Fair work member (a judge) has to be convinced, if they order you back to work, its going to work. Its not drama filled.

FWC Reinstates 6 Employees in a Recent Unfair Dismissal Claim

A recent decision in the Fair Work Commission saw the reinstatement of 6 employees after they were unfairly dismissed from the same employer. In Burkhardt & Others v Qube Ports Pty Limited.[1] Mr Rudy Burkhardt, Mr Adrian Pedder, Mr Craig Miller, Mr Igor Butsenko, Mr Richard Iki and Mr Tym Brazel were notified by the Respondent that their employment was terminated. The group filed their unfair dismissal applications individually. The Fair Work Commission decided to hear the applications jointly as the termination arose from the same set of circumstances.

Unfair dismissal trust and confidence
Still believe you can be an asset to the company, i want to be reinstated

Stevedoring function was not part of their job

The Applicants were Shift Managers who were asked to perform stevedoring work at the terminal during a period when the stevedoring employees were taking protected industrial action. All of the Shift Managers, at different times, advised the employer that they were prepared to perform their duties as a Shift Manager. But would not perform the work of the striking stevedores for a variety of reasons including safety on the job, personal and family safety. Arguing because stevedoring functions are not part of their job, and the need to preserve and re-establish a working relationship with the stevedores when the protected action concludes. The Applicants were prepared to work.

The Applicants were prepared to do their own jobs. Applicants were not prepared to perform work for which they were not trained or qualified to perform or for which they were not employed to undertake. The Shift Managers declined the request and they were subsequently dismissed for allegedly not following a lawful and reasonable direction.

Lawful and reasonable direction

In determining whether there was a valid reason for dismissal, Commissioner Riordan of the Fair Work Commission, had to determine whether the request to perform stevedoring work was a lawful and reasonable direction. It was held that there was no provision for such a task in the employment contract or award. It was not mentioned in any interview process involving any of the applicants and it was not mentioned in the position description of a Shift Manager.

The direction made to the applicants were not lawful and reasonable and thus there was no valid reason for dismissal. Without a valid reason for dismissal, an unfair dismissal claim is immediately harsh, unjust and unreasonable as the claim fails on this first requirement.

Conduct prior to the dismissal

When addressing any other matters relevant for the Commission’s consideration, Commissioner Riordan criticised the employers unconscionable conduct prior to the dismissal. In July 2021, Mr Kranendonk presented a deed of release to the Shift Managers at a meeting, asking them to sign the deed before he was prepared to outline the 4-step plan to keep the port functioning.

However, Mr Kranendonk required the Shift Managers to sign the document before they read it. Commissioner Riordan described the employer’s conduct as unfair, unconscionable and simply ridiculous, as the employees were prohibited from reading the document but required to sign it, without any knowledge of what they were signing.

Unfair dismissal trust and confidence
I can still be part of the team, let me return, lets talk

Reinstatement, is it viable option

Having concluded that the dismissal was unfair, Commissioner Riordan considered the Applicants’ claim for reinstatement. In determining whether an employee can be reinstated, the Fair Work Commission must consider whether reinstatement is a viable option considering the trust and confidence in the employment relationship. It cannot be subject to conditions, it has to be “clean”.

In Perkins v Grace Worldwide (Aust) Pty Ltd (Perkins),[2] the Full Court of the Industrial Court said:

Trust and confidence is a necessary ingredient in any employment relationship. … So we accept that the question whether there has been a loss of trust and confidence is a relevant consideration in determining whether reinstatement is impracticable, provided that such loss of trust and confidence is soundly and rationally based.

At the same time, it must be recognised that, where an employer, or a senior officer of an employer, accuses an employee of wrongdoing justifying the summary termination of the employee’s employment, the accuser will often be reluctant to shift from the view that such wrongdoing has occurred, irrespective of the Court’s finding on that question in the resolution of an application under Di 3 of Pt VIA of the Act.

If the Court were to adopt a general attitude that such a reluctance destroyed the relationship of trust and confidence between employer and employee, and so made reinstatement impracticable, an employee who was terminated after an accusation of wrongdoing but later succeeded in an application under the Division would be denied access to the primary remedy provided by the legislation. Compensation, which is subject to a statutory limit, would be the only available remedy. Consequently, it is important that the Court carefully scrutinise any claim by an employer that reinstatement is impracticable because of a loss of confidence in the employee.

… It is rare for any human being to have total trust in another. What is important in the employment relationship is that there be sufficient trust to make the relationship viable and productive. Whether that standard is reached in any particular case must depend upon the circumstances of the particular case. And in assessing that question, it is appropriate to consider the rationality of any attitude taken by a party.

In Perkins v Grace Worldwide (Aust) Pty Ltd (Perkins),[2] the Full Court of the Industrial Court.

Not a easy decision

As you can see, its not an easy decision for the Fair work Commission to order employees back to work. Sometimes I wonder is it more convent for the employer to just argue, lets just give them compensation.

In Nguyen v Vietnamese Community in Australia  a Full Bench of the Commission conveniently summarized this issue:

The following propositions concerning the impact of a loss of trust and confidence on the question of whether reinstatement is appropriate may be distilled from the decided cases:

Nguyen v Vietnamese Community in Australia t/a Vietnamese Community Ethnic School South Australia Chapter (Nguyen)

•  Whether there has been a loss of trust and confidence is a relevant consideration in determining whether reinstatement is appropriate but while it will often be an important consideration it is not the sole criterion or even a necessary one in determining whether or not to order reinstatement.

•  Each case must be decided on its own facts, including the nature of the employment concerned. There may be a limited number of circumstances in which any ripple on the surface of the employment relationship will destroy its viability but in most cases the employment relationship is capable of withstanding some friction and doubts.

•  An allegation that there has been a loss of trust and confidence must be soundly and rationally based and it is important to carefully scrutinize a claim that reinstatement is inappropriate because of a loss of confidence in the employee. The onus of establishing a loss of trust and confidence rests on the party making the assertion.

•  The reluctance of an employer to shift from a view, despite a tribunal’s assessment that the employee was not guilty of serious wrongdoing or misconduct, does not provide a sound basis to conclude that the relationship of trust and confidence is irreparably damaged or destroyed.

•  The fact that it may be difficult or embarrassing for an employer to be required to reemploy an employee whom the employer believed to have been guilty of serious wrongdoing or misconduct are not necessarily indicative of a loss of trust and confidence so as to make restoring the employment relationship inappropriate. Ultimately, the question is whether there can be a sufficient level of trust and confidence restored to make the relationship viable and productive. In making this assessment, it is appropriate to consider the rationality of any attitude taken by a party. 

Full bench of the Fair work Commission
first day back at work. The Employer is welcoming me back, no hard feelings. We have all moved on
first day back at work. The Employer is welcoming me back, no hard feelings. We have all moved on

Trust and confidence could be re-established

Ultimately, Commissioner Riordan did not accept that the requisite level of trust and confidence could be re-established with the 6 Applicants in order to allow the Applicants to continue their career with the Respondent.

Based on the obiter and Perkins and Nguyen, Commissioner Riordan was satisfied that the requisite trust and confidence can be re-established between the Applicants and the Respondent. In making this decision, Commissioner Riordan noted that none of the Applicants were dismissed for unsatisfactory performance and all of the Applicants are keen to resume their careers with the Respondent. The Applicants were reinstated to their former roles as Shift Managers at Fremantle Port and maintained their continuity of employment. The Applicants also received back pay for their lost time, including their superannuation, between the date of termination and the date of their reinstatement, less any money earnt by each Applicant in the intervening period.

Fair work Decisions

The reasons have used quotations is the summaries in the decisions is its like a check list of the considerations for reinstatement. These are serious considerations when you are pursuing an unfair dismissal claim. An example of this you want reinstatement. (no criticism for asking) And the employer has offered a reasonable amount of money in the alternative. You reject the compensation to pursue the reinstatement, when it appears it will fail. You have incurred fees, time and effort when you goal was not going to be achieved.

Equally it goes the other way. You take a small settlement not thinking there is the possibility you can get your job back. A job at $60-80 k fair out weighs a 4-6 week settlement in some cases. Having stated that a lot of our clients move into better paying positions. The dismissal is a wake up call for better or for worse.

Post employment behaviour maintaining that trust and confidence

Many employees who are unfairly dismissed, are not happy. I’m stating the obvious. However what you have to careful is what happens next. In a recent unfair dismissal decision, Mr Youjun Zhang v Seven Star Technology Pty Ltd [2022] FWC 360 (17 March 2022. )The employee was found by the FWC to be unfair dismissed. However because he has threatened to kill the employer. The FWC stated this behaviour cannot be condoned and refused to award compensation, yet alone consider reinstatement.

I have this many times in the social media platforms. Where an disgruntled employee goes and ventilates, severely criticizes their employer to appalling standards. I raise this in this article because of reinstatement is where you want your job back. You have to keep yourself fairly tidy in order to get an order from the Fair work Commission reinstating you.

Or the employer does not object / agrees to reinstatement as part of negations. Nobody wants someone back who absolutely criticizes, makes derogatory comments towards them. Always look at the bigger picture, what are you hoping to achieve.

It was a good place to work until I got dismissed, I want to go back
It was a good place to work until I got dismissed, I want to go back

Conclusion: Unfair dismissal trust and confidence.

In understanding reinstatement there is a lot to consider. Many of the applicants in unfair dismissals and general protection claims, kind of leave it to the conciliator at the Fair work Commission to advise them what’s the best outcome. This is not their role, their role is settle the claim, by any means reasonably possible. You have to act in your best, the job back or compensation for your unfair dismissal claim. How much energy and cost to you want to allocate to the situation?. Do you revisit the past by wanting to be reinstated. Or receive a payout out, negotiate getting the dismissal turned into a resignation and move on? I’ll state it again, only you can decide this.

We at AWNA are here to assist you, advice is prompt, confidential and to the point. Any Fair work Australia matters, probation related issues, workers rights, employment rights, where your people. I am proud of the staff and the outcomes they deliver for our clients. Abandonment of employment and casual employment enquiries have particularly increased, got concerns on these, call us.

Free call 1800 333 666

Always good to avoid dismissal to begin with, 40 ways to do this, click here

Negotiating with your employer, get what you want (reinstatement), click here

Unfair dismissal cases, click here

Dismissed, 12 crazy way employees are sacked click here


[1] [2022] FWC 281.

[2]   (1997) 72 IR 186.

[3] Ibid at 191-192.

[4] [2014] FWCFB 7198.

[5] Ibid [27]-[28].

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